November 2016

Cal OES Active Shooter Awareness Guidance

Concerned over the current lack of guidance for access and functional needs considerations associated with an active shooter attack, the California Office of Emergency Services (Cal OES) brought together a

Summer Air Traffic Delays – Warnings vs. Reality

The aviation system remains a prime target for terrorists. The traveling public, airlines, and airports grew impatient in the face of long security lines. As a result, the Transportation Security Administration (TSA) was often in the news, until its leaders undertook a systematic process of transformation to both enhance security and minimize inconvenience for the traveling public.

Richard Serino on Leadership in Crisis Communications

At the International Association of Emergency Managers annual conference in October 2016, Domestic Preparedness Advisor Anthony Mangeri sat down with Richard Serino, distinguished visiting fellow at Harvard’s National Preparedness Leadership Initiative, to discuss leadership as it relates to crisis communications.

The Human Factors in Leadership Decision Making

Preparedness and response organizations have realized many benefits from adopting the Incident Command System (ICS) and similar formal management structures. Performance, however, depends on how people behave as humans within that system – particularly in stressful, fast-moving environments. Integrating behavioral training into ICS training may help improve performance and outcomes.
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